Rate Plans
FOR ALL WIRELESS SERVICE PLANS:
** Mo. charges excl. taxes & Surcharges [incl. USF charge of up to 26.5% (varies quarterly), up to $2.99 Admin. & 50¢ Reg. /line/mo.) & fees by area (approx. 5 -20%)]. Surcharges are not taxes. See sprint.com/taxesandfees.
In stores & on customer service calls, $35 assisted or upgrade support charge may be required.
AutoPay: $5/mo. discount may not reflect on 1st bill.
Quality of Svc. (QoS): Quality of Service (QoS): During congestion, heavy data users (>50 GB/mo. for most plans) and customers choosing lower-prioritized plans (i.e. Essentials, 30 GB & 50 GB tablet/MBB) may notice lower speeds than other customers; see plan for details. Smartphone and tablet usage is prioritized over Mobile Hotspot Service (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. Unlimited data on our Network. See sprint.com/networkmanagement for details.
Usage Limitations: To improve data experience for the majority of users, throughput may be limited, varied or reduced on the network. Sprint may terminate svc. if off-network roaming usage in a mo. exceeds: (1) 800 min. or a majority of min.; or (2) 100MB or a majority of KB. Prohibited network use rules apply—see sprint.com/termsandconditions.
WIRELESS SERVICE PLANS:
Sprint ONE/Sprint ONE 55+/Sprint ONE Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming and on-network data allotments differ: includes 200MB roaming. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Unlimited high-speed data US only. In Canada/Mexico, up to 5GB high-speed data then unlimited at up to 128kbps. Not available for hotspots and some other data-first devices. Video streams at up to 1.5Mbps. Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Sprint with Hulu Offer Terms: Reqs. qualifying Sprint service plan and registration of Hulu account from Sprint phone while on the Sprint network at hulu.com/sprint. Incl. access to one subscription to Hulu (Hulu’s ad-supported plan) per each eligible Sprint account (excl. other Hulu plans and add-ons) while eligible Sprint plan is active and in good standing. Select Hulu content streams in HD on supported devices subject to connectivity. Tablets may stream Hulu content via included Sprint Hot Spot or may subscribe to separate unlimited data plan for tablets. For phones and tablets on a metered plan streaming will pull from monthly allotment. New or returning Hulu subscribers only. Valid also for certain existing Hulu-billed Hulu (Hulu’s ad-supported plan) subscribers (no third-party billed subscribers or premium add-on subscribers); no prorated credit or refund for current Hulu billing month, and remaining credit balances will be forfeited. Excludes CL accounts. Not redeemable or refundable for cash or gift subscriptions. Hulu may place account on inactivity hold based on Hulu usage. Cancel Hulu anytime. Subject to Hulu terms—see hulu.com/terms. Hulu offer made available by Sprint and may be modified or terminated at any time without notice. Tethering: 5GB high-speed data then unlimited on our network at max 3G speeds. For the small fraction of customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone usage is prioritized over Mobile Hotspot (tethering) usage, which may result in higher speeds for data used on smartphone. AutoPay Pricing for lines 1-10. Without AutoPay, $5 more/line/mo. May not be reflected on 1st bill. Int’l Roaming: Calls from Simple Global countries, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Standard speeds approx. 128Kbps. Not for extended international use; you must reside in the U.S. and primary usage must occur on our network. Device must register on our network before international use. Service may be terminated or restricted for excessive roaming. Coverage not available in some areas; we are not responsible for our partners’ networks. Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req’d for messaging. Scam Shield: Capable device req’d. Turning on Scam Block might block calls you want; disable any time. Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req’d for messaging. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change.
Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming and on-network data allotments differ: includes 200MB roaming. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Unlimited high-speed data US only. In Canada/Mexico, up to 5GB high-speed data then unlimited at up to 128kbps. Not available for hotspots and some other data-first devices. Capable device required for some features. Activation required to deliver video streams at speeds that provide up to Ultra HD video capability (max 4K); some content providers may not stream their services in UHD. May affect speed of video downloads; does not apply to video uploads. Sprint with Hulu Offer Terms: Reqs qualifying Sprint service plan and registration of Hulu account from Sprint phone while on the Sprint network at hulu.com/sprint. Incl. access to one subscription to Hulu (Hulu’s ad-supported plan) per each eligible Sprint account (excl. other Hulu plans and add-ons) while eligible Sprint plan is active and in good standing. Select Hulu content streams in HD on supported devices subject to connectivity. Tablets may stream Hulu content via included Sprint Hot Spot or may subscribe to separate unlimited data plan for tablets. For phones and tablets on a metered plan streaming will pull from monthly allotment. New or returning Hulu subscribers only. Valid also for certain existing Hulu-billed Hulu (Hulu’s ad-supported plan) subscribers (no third-party billed subscribers or premium add-on subscribers); no prorated credit or refund for current Hulu billing month, and remaining credit balances will be forfeited. Excludes CL accounts. Not redeemable or refundable for cash or gift subscriptions. Hulu may place account on inactivity hold based on Hulu usage. Cancel Hulu anytime. Subject to Hulu terms—see hulu.com/terms. Hulu offer made available by Sprint and may be modified or terminated at any time without notice. Tethering: 40 GB high-speed data then unlimited on our network at max 3G speeds. Service may be terminated or restricted for excessive roaming. For the small fraction of customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone and tablet usage is prioritized over Mobile Hotspot Service (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. AutoPay Pricing for lines 1-10. Without AutoPay, $5 more/line/mo. May not be reflected on 1st bill. Int’l Roaming: Calls from Simple Global countries, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Standard speeds approx. 128 Kbps. Not for extended international use; you must reside in the U.S. and primary usage must occur on our network. Device must register on our network before international use. Service may be terminated or restricted for excessive roaming. Coverage not available in some areas; we are not responsible for our partners’ networks. Scam Shield: Capable device req’d. Turning on Scam Block might block calls you want; disable any time. Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req’d for messaging. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change.
Sprint Unlimited Premium Plan: Includes unlimited domestic calling, texting, 100GB LTE MHS, VPN & P2P & data. MHS reduced to 3G speeds after 100GB/mo. Third-party content/downloads are add’l charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs are included for phone lines. See sprint.com/globalroaming. Subsidized devices incur an add’l. $25/mo. charge. Must remain on Premium plan for a minimum of 30 days.
Sprint Unlimited Plus Plan: Includes unlimited domestic calling, texting, 50GB LTE MHS, VPN & P2P & data. MHS reduced to 3G speeds after 50GB/mo. Third-party content/downloads are add’l charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs are included for phone lines. See sprint.com/globalroaming. Subsidized devices incur an add'l. $25/mo. charge.
Sprint Unlimited Basic Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. MHS reduced to 3G speeds after 500MB/mo. Third-party content/downloads are add’l. charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs are included for phone lines. See sprint.com/globalroaming. Subsidized devices incur an add'l. $25/mo. charge.
Sprint Unlimited 55+ Plan: Reqs. new account activation. Acct holder must be 55 or older. 2 line max. Includes unlimited domestic calling, texting & data with 3G Mobile Hotspot VPN & P2P data. Discounted phones subject to add'l $25/mo./line. Third-party content/downloads are add’l charge. Plan not avail. for tablets/MBB devices. Select Int’l svcs are included see sprint.com/globalroaming.
Sprint Unlimited Military Plan: Includes unlimited domestic calling, texting, 500MB LTE MHS, VPN & P2P & data. MHS reduced to 3G speeds after 500MB/mo. Third-party content/downloads are add’l. charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs are included for phone lines. See sprint.com/globalroaming. Subsidized devices incur an add'l. $25/mo. charge.
Unlimited Line on Us Plan: Includes unlimited domestic calling, texting, & data. Third-party content/downloads are add’l. charge. Plan not avail. for tablets or MBB devices. Select Int'l svcs. are included for phone lines with a credit check. See sprint.com/globalroaming. If any lines are deactivated during first 12 months, discount will end. Hold line: line will be charged taxes and fees while being held for future use. Call and cancel hold at any time. Offer not transferrable. Only available to intended recipient.
2GB Plan: No discounts apply (except AutoPay discounts). Includes unlimited domestic Long Distance calling and texting. Third-party content/downloads are add’l charge. Includes selected allotment of on-network data usage for phone and mobile hotspot use and 100MB off-network data usage. Add’l on-network high-speed data allowance may be purchased at $15/GB. Mobile Hotspot Usage pulls from your data and off-network allowances. High-speed data is access to 3G/4G. Add’l $25 line/mo. applies with subsidized phone until the customer enters into a new device transaction that does not have an annual term service agreement.
Unlimited Tablet Plan: Video streams at up to 480p+ resolution, music at up to 500 Kbps, streaming cloud gaming at up to 2 Mbps. 10 GB of highspeed MHS VPN and P2P data and unlimited 4G LTE for everything else. Accts. without an active handset will incur $50/mo. charge. Includes unlimited texting on capable tablets and data. Add Unlimited premium resolution streaming for additional $20/ mo./line and get video streams at up to 1080p+, music at up to 1.5 Mbps, gaming at up to 8 Mbps. After the 10 GB, Mobile Hotspot, VPN and P2P usage will be limited to 2G speeds. Third-party content/downloads are add’l charge. Int’l svcs. are not included.
Watch Unlimited Plan: Music at up to 500 Kbps. While on the Sprint network. Reqs. 1 active handset per watch. Accts. without active handset will receive $10/mo. charge. Includes unlimited calls and texting on capable devices. Third-party content/downloads are add’l charge. Int’l svcs. are not included. Excludes roaming.
Apple Watch Standalone: Unlimited on US network only. Video streams at up to 1.5 Mbps (480p); may affect speed of video downloads. 3G-speed MHS. No Int'l svcs. Compatible phone required for initial activation.
Tablet/Mobile Broadband Plans: Credit approval req. Third-party content/downloads are add’l charge. Int’l svcs. are not included. After high-speed data allotment is used, speeds will be reduced to 2G until the end of your bill cycle. Add’l on-network high-speed data allowance may be purchased at $10/2 GB up to 20 GB.
Data Carryover: Only avail. for on-network domestic data. Unused mo. data allowance from prior mo. rounds up to nearest KB & carries over from mo.-to-mo. Total mo. data allowance, incl. carryover data, is capped at twice the original mo. data allowance. Unused carryover data is not redeemable for cash or credit, is not transferable & expires with plan change. Applies from first full mo. bill cycle.
Sprint Essentials: Includes unlimited domestic calling, texting, and data, & 3G-speed MHS, VPN & P2P. Third-party content/downloads are add’l. charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs. are included for phone lines with a credit check.
Sprint Essentials 55+: Reqs. eBill & new account activation. Acct holder must be 55 or older. 2 line max. Includes unlimited domestic calling, texting & data with 3G Mobile Hotspot VPN & P2P data. Discounted phones subject to add'l $25/mo./line. Third-party content/downloads are add’l charge. Plan not avail. for tablets or MBB devices. Select Int’l svcs. are included for phone lines with a credit check.
DEVICE OFFERS:
All device offers are for a limited time unless otherwise specified and while supplies last. Credit approval required. Monthly credits for promotional device pricing, where applicable, end at end of term, early termination, early payoff, or upgrade—whichever occurs first.
5G: Capable device required; coverage not available in some areas. While 5G access won't require a certain plan or feature, some uses/services might. See Coverage details, Terms and Conditions, and Open Internet information for network management details (like video optimization) at T-Mobile.com.
Watch Offers: Accounts without an active phone line will incur a $14.99/mo. charge.
Overnight shipping: $14.99: Order by 1 p.m. EST Mon-Fri, get it the next business day. Some models are backordered. See sprint.com/ship for details. If the device you're ordering is backordered, we'll ship your device overnight as soon as it’s available.
Protection<360>®: Our protection plans must be added within 30 days of activating your device. For more information, visit https://mytmoclaim.com/.
Other Terms: Offer/coverage not available everywhere or for all phones/networks. May not be combinable with other offers. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. Restrictions apply. See store or sprint.com for details. © 2022 Sprint.com - All Rights Reserved.
FAQs
What is Sprints phone number? ›
How do I escalate an issue with Sprint? ›Contact Sprint Corporate. Have a complaint about Sprint? If you need to report a problem about your device or wireless account the customer service number to call is 1-888-211-4727 or toll-free 1-800-777-4681.
How do I email sprint? ›There isn't a direct email address for Sprint, but there is a website where you can submit an email. Go to https://www.sprint.com/en/support/contact-us.html#tab-landline and then choose "Email us" in blue. Enter your contact information and issue into the email form.
How can I talk to a real person on the phone? ›- Dial O, or try multiple zeros.
- You can add the # key or the * key before and after a 0.
- Dial multiples of other numbers 1111, 2222, 3333, 4444, etc.
- Being silent sometimes works (believe it or not some people still have rotary phones)
- Speak non-sensible phrases to confuse computer.
The failed merger left Sprint's balance sheet depleted, so it didn't have the same kind of cash to invest in improvements to its network as competitors. Sprint also made a wrong bet on 4G technology. It rode the WiMax horse, which was the Betamax of 4G.
What will happen to Sprint customers? ›Sprint will be absorbed by T-Mobile, and eventually Sprint customers will migrate to the T-Mobile network. T-Mobile will not raise prices for existing customers in the next three years. This includes people on T-Mobile, Sprint, and prepaid plans.
Who bought out Sprint? ›Why have T-Mobile and Sprint merged? We've united and are combining our resources to bring customers the coverage, service, and value they deserve. We are taking things to an entirely new level! We're building a transformative nationwide 5G network that will drive innovation and connect every American.
Can I text Sprint customer service? ›Need Help? Text HELP to 2273. Customer Support: www.sprint.com/contactus.
Does filing a complaint with the FTC do anything? ›The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.
Does filing a complaint with the FCC do anything? ›By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.
How do you make a complaint? ›
Tips for writing a formal complaint
Date the letter of complaint. Provide your name and address. Give a clear account of what happened and what went wrong. Include all the relevant facts such as dates and names but try to keep the letter concise.
Address the mail message to the recipient's phone number in the Sprint PCS messaging format. The email address should be the 10-digit number at the domain "messaging.sprintpcs.com." For example, if the number is 123-456-7890, the email address would be 1234567890@messaging.sprintpcs.com. Send the message.
How do I send an email to my phone as a text? ›- Find the SMS or MMS gateway for your recipient's carrier. When you send an email to text, the email address you'll enter in the To field consists of the recipient's phone number and the carrier's SMS or MMS gateway domain. ...
- Compose your message. ...
- Send your text.
How do I contact my Team of Experts? Simply dial 611 from your T-Mobile phone, or use two-way messaging on MyT-Mobile.com, via the T-Mobile App, or iMessage through Apple Business Chat.
How do I get past the phone hold? ›- 1) Take Your Problem to Twitter. When people are stuck on hold, they often talk about it on Twitter. ...
- 2) Pretend Like You Speak a Different Language. ...
- 3) Jump on Live Chat – It's Instant. ...
- 4) Get Customer Service to Call You. ...
- 5) Time Your Call.
Visit www.irs.gov/paymentplan for more information on installment agreements and online payment agreements. You can also call us at 1- 800-829-0922 to discuss your options. For information on how to obtain your current account balance or payment history, go to www.irs.gov/balancedue.
How do I get past automated phone system? ›Press 1,1,1,#,# and then wait through the 3 prompts asking for your home telephone number. Direct to human.
Is it worth switching from Sprint to T-Mobile? ›Performance: Both are good in the cities, but T-Mobile has the better speeds and network coverage, including in rural areas where neither carrier is exceptional. International travelers: Both carriers are solid, but T-Mobile has a few better extras, like their free in-flight Wi-Fi.
How much longer will Sprint phones work? ›However, these shutdowns have also seen their fair share of delays. Sprint's cellular LTE service is now scheduled to be sunset on June 30, 2022. As for T-Mobile's 3G/UMTS coverage, its initial shut down date of October 1, 2021, was pushed back by almost a year to July 1, 2022.
What phones will not work in 2022 T-Mobile? ›T-Mobile announced that it finished shutting down Sprint's 3G CDMA network as of March 31, 2022 and Sprint's 4G LTE network as of June 30, 2022. It also announced it shut down T-Mobile's 3G UMTS network as of July 1, 2022, but has not yet announced a shutdown date for its 2G network.
Can I move from Sprint to T-Mobile? ›
Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile. If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We'll do the rest.
What phones will no longer work with T-Mobile? ›- AT&T or Verizon Galaxy Note 4 (T-Mobile branded version will still work, but needs a software update)
- AT&T Galaxy Note Edge.
- HTC Desire 10 Lifestyle.
- HTC Desire 650.
- Google Nexus 9.
- Huawei Mate 8.
- Huawei P9.
- Mikrotikls SIA R11e-LTE6.
Sprint customers, welcome to T-Mobile.
While we work on bringing everyone over to T-Mobile, Sprint customers can start enjoying T-Mobile Tuesdays and our expanded 5G network. For now, they'll still access their account, manage their plan, and pay their bills here. Qualifying plan and capable device required.
T-Mobile has improved its service in rural areas, though it still had more data dead zones outside of the rural Northeast than Verizon and AT&T. T-Mobile had the best 5G coverage because of its Sprint acquisition, which came with mid-band spectrum, but AT&T and Verizon may catch up at some point in the future.
Are Sprint plans going away? ›Sprint's LTE network was retired on June 30, 2022. The good news is most Sprint LTE and 5G devices are compatible with the T-Mobile LTE or 5G network and will continue to operate on T-Mobile's LTE and 5G networks. Customers only need to take a few easy steps: Replace the Sprint SIM card with a T-Mobile SIM card.
Can I transfer my Sprint number to T-Mobile? ›Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check to see if your existing number is eligible for transfer to T-Mobile. If it is, then just follow the on-screen instructions displayed during checkout to authorize the transfer.
How do I contact Google live chat? ›For Live chat, visit again Google support page > select your Google product > tap on the contact us > choose the Live chat feature. Wait for a minute, the Google representative will emerge in the Live chat and then, raise your grievance & get whole support.
Does Sprint support SMS messages? ›Sprint (NYSE:S) today launched its new "Messaging Plus" app for Android and iOS phones. The app allows customers to communicate via text, instant messaging, group messaging and video chat, and share photos, videos and files, with any other mobile phone user in the United States, Canada and Mexico.
How do I chat with Google Support? ›- Go to the official Google support page through your browser at +1-650-206-5555 or +1-650-955-6653.
- Select a product for that you need assistance.
- Select your query or problem from the given list.
- You can choose the option of Chat from the contact option.
Is it worth filing a complaint with the BBB? One good option is to file a complaint with the Better Business Bureau (BBB). The BBB helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds every year.
How do I complain about bad customer service examples? ›
I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do). When I first learned of this problem, I contacted ____ (name of the person, date of the call) at your company, and was told that nothing could be done about my problem.
How do I complain about a phone company? ›Initially you need to contact your service provider's customer services department and explain your problem. If that doesn't resolve the issue, then you can make a formal complaint to the company. You should find details of how to do this on the back of your bill and on their website.
What is an FCC violation? ›The Federal Communications Commission (FCC) defines indecent speech as material that, in context, depicts or describes sexual or excretory organs or activities in terms patently offensive as measured by contemporary community standards for the broadcast medium.
What are three of the six types of complaints you can make to the FCC? ›If you want to file a consumer complaint about the issue you are experiencing, go to consumercomplaints.fcc.gov and choose from the six category buttons under File a Complaint (TV, phone, Internet, radio, emergency communications, access for people with disabilities).
What types of violations do the FCC handle? ›- Antenna Structure Registration, Lighting and Marking Requirements.
- Unlicensed Operations.
- Wireless 911 and E911 Violations.
- Emergency Alert System (EAS) Violations.
- Cable Signal Leakage Enforcement.
- Interference Complaints.
Constantly complaining can be an easy way to frustrate our confidantes, but there is research that shows it can also be a useful tool in bonding and helping us process emotions like stress and frustration. “In short: Yes, it's good to complain, yes, it's bad to complain, and yes, there's a right way to do it,” Dr.
How long does a company have to respond to a complaint? ›In exceptional circumstances, you have up to 35 days, but you'll still need to respond within 15 days to tell the customer when you'll reply fully. You have up to 8 weeks to resolve all other complaints. The time you have to resolve a complaint starts from the date it is received anywhere in your business.
What are the three typical stages of a complaint investigation? ›- Step 1: Assessment. Make sure that you understand the complaint and the products and services that caused the problem or complaint to occur. ...
- Step 2: Investigation. ...
- Step 3: Weighing the evidence. ...
- Step 4: Correcting mistakes. ...
- Step 5: Putting things right. ...
- Step 6: Respond.
- On your Android phone or tablet, open the Gmail app .
- At the bottom right, tap Compose.
- In the "To" field, add recipients. You can also add recipients: In the "Cc" and "Bcc" fields. ...
- Add a subject.
- Write your message.
- At the top of the page, tap Send .
How to Send E-mail to a Cellphone - YouTube
How do I escalate an issue with Sprint? ›
Contact Sprint Corporate. Have a complaint about Sprint? If you need to report a problem about your device or wireless account the customer service number to call is 1-888-211-4727 or toll-free 1-800-777-4681.
How do you text a T-Mobile phone from email? ›T mobile text via email
Open your e-mail program or log in to your online e-mail account. Write a new email message. Enter the recipient's T-Mobile phone number, without any punctuation, and follow with @tmomail.net in the To field. Compose the email you want but no longer than 160 characters, then click “Send”.
An email-to-SMS address typically consists of a 10-digit mobile phone number and the mobile carrier's domain name, in the following format: 1234567890@carrierdomainname.com. While you'll already know the phone number to enter, you may need to look up the domain name of your carrier.
Can you send email to phone number? ›Sending an email to a phone number is the same as writing any other email. All you need to know is the recipient's gateway address. If you know which mobile network they connect to, finding out their address shouldn't be a problem.
How can I talk to a real person on the phone? ›- Dial O, or try multiple zeros.
- You can add the # key or the * key before and after a 0.
- Dial multiples of other numbers 1111, 2222, 3333, 4444, etc.
- Being silent sometimes works (believe it or not some people still have rotary phones)
- Speak non-sensible phrases to confuse computer.
Ask how they are and use their name if they give it. Explain your problem clearly, but don't take too much time, because call center workers are strongly encouraged to deal with calls swiftly. It's smart to try to elicit sympathy and get them on your side. Patiently follow the directions they give you.
Why did Sprint go out of business? ›The failed merger left Sprint's balance sheet depleted, so it didn't have the same kind of cash to invest in improvements to its network as competitors. Sprint also made a wrong bet on 4G technology. It rode the WiMax horse, which was the Betamax of 4G.
› Tech Support › How To ›How to Send an Email to a Sprint Cell Phone
Email customer service
How to Send an Email to a T Mobile Cell Phone
- Support Help:
- Chat:
- Social Customer Care:
- Sprint Customer Service phone number: 888-211-4727. If troubleshooting your Sprint phone, please contact us from a different phone.
- Postal Mail:
For customers of some telephone companies in Canada and in the U.S., 6-1-1 is the abbreviated dialing telephone number used to report a problem with telephone service, or with a payphone.
Can I text Sprint customer service? ›
Need Help? Text HELP to 2273. Customer Support: www.sprint.com/contactus.
Does T-Mobile have 24/7 customer service? ›Your Team of Experts is typically available 24 hours a day, 7 days a week. However, due to recent COVID-19 guidelines, we're temporarily adjusting hours to help keep your team safe. You may still contact them between the hours of 4:00AM to Midnight PT.
Who owns Sprint now? ›Sprint Corporation
Is Sprint T-Mobile now? ›Now that Sprint is part of T-Mobile, our network is bigger and better than ever. We'll continue to enhance our 5G network and together, we'll build the best network around. Capable device req'd; coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com.
Does Google have a 24 hour customer service number? ›When Google users encounter any problem regarding their Google products, then they should not worry. Users just need to call at Google customer service phone number 1-866-2-Google (1-866-246-6453) and (1-888-570-1575) which is a toll-free number and available 24/7 hours.
What happens when you dial 411? ›Most phone companies allow you to access directory assistance service by dialing “411.” Other directory assistance services require a different dialing pattern such as 555-1212, a toll free number or a number that starts with “10-10.” Charges will vary significantly, check the rate before using any directory assistance ...
What does * 61 do on a phone? ›Block calls from your phone
Press *61 to add the last call received to your call block list. Press *80 to turn call blocking off.
Across the country and in the majority of municipalities, 211 is the number to call for information on municipal health and human services. Many cities do not have a 311 line, which is mainly geared toward general information; only two, New York and Bridgeport, Conn., have integrated 211/311 lines.
Does Sprint support SMS messages? ›Sprint (NYSE:S) today launched its new "Messaging Plus" app for Android and iOS phones. The app allows customers to communicate via text, instant messaging, group messaging and video chat, and share photos, videos and files, with any other mobile phone user in the United States, Canada and Mexico.
How do I chat with Google Support? ›- Go to the official Google support page through your browser at +1-650-206-5555 or +1-650-955-6653.
- Select a product for that you need assistance.
- Select your query or problem from the given list.
- You can choose the option of Chat from the contact option.
How do I talk to a live person at Google? ›
You can call Google customer support at 650-253-0000. The number leads to an operator service called "the Googleplex" that is based at Google's headquarters in Mountain View, California.
Can I switch from Sprint to T-Mobile? ›Eligible Sprint customers can now take advantage of the full T-Mobile network with a simple SIM swap. Your Sprint account remains the same, with the same price, plan and billing experience, but now you'll access the T-Mobile network as your primary network.
Can I upgrade my Sprint phone at T-Mobile? ›Sprint customers with 3G (CDMA) devices will be able to pay the same or less for 4G/5G service from T-Mobile and can upgrade to a new device at no cost.
What Sprint phones will work on T-Mobile? ›- Sprint phones, like the LG V50 ThinQ 5G, will be able to work on T-Mobile's network. ...
- Recent phones like the iPhone 11 and Samsung Galaxy S20 should be able to take full use of Sprint and T-Mobile's combined network. ...
- New 5G phones, like Samsung Galaxy S20 Ultra 5G, can support all three flavors of 5G.